AGENCY LIST

Full Potential Solutions

Kansas City, Missouri, United States
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Empowers customer relationships with AI and technology-driven solutions

Full Potential Solutions specializes in enhancing customer experiences by leveraging advanced technology and AI. They focus on creating values-based, technology-driven approaches to improve customer relationships, reduce acquisition costs, and expand lifetime value. With a global team of over 4,000 agents, they aim to maximize customer lifetime value through effective cross-selling, upselling, and retention strategies.

Their core services include customer care and support, customer retention and lifetime value management, and customer acquisition. They also offer back-office solutions and executive assistance, all supported by cutting-edge AI technology and analytics. By working closely with executives, they design and manage customer engagement programs tailored to specific business objectives.

Full Potential Solutions is committed to putting people first, offering a 15- premium compensation to market rates to reduce attrition and reward strong performance. Their approach includes recruiting, training, and analytics to ensure exceptional client results and financial performance. They operate in multiple locations, including the USA, India, Colombia, and the Philippines.

1
SERVICES

Capabilities

Category

Staffing and Outsourcing

Services

What these services involve

Back Office Services
Back Office Services for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.

Agency details

Team size
500+ people

How Full Potential Solutions scores 41 on Agency List

The Agency List Score rates each listing out of 100 across four equally weighted areas. It measures the strength of the agency's listing and public signals — not the quality of its work.

Presence & Maturity

22 / 25

How complete and how recently maintained this listing is.

  • Has a detailed written overview.
  • Has a tagline summarising what the agency does.
  • 6 of the core profile fields are filled in.
  • Profile details were updated recently.
  • No founding year on record.

Relevance & Capability

9 / 25

How clearly the agency's specialism and services are classified.

  • Assigned to a primary category.
  • No individual services listed.

Credibility & Trust

10 / 25

Contactability and verification signals that show a real business.

  • Listing ownership is not yet verified.
  • A working website is on record.
  • A contact address on the agency's own domain is on record.
  • No phone number on record.
  • Location is on record.

Authority & Proof

0 / 25

Independent proof of work: reviews, published projects and awards.

  • No published reviews yet.
  • No published project work yet.
  • No awards recorded.

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About this agency on Agency List

Full Potential Solutions is listed on Agency List as part of our global directory of professional agencies. Profiles are compiled using a combination of agency-submitted information, publicly available data, and Agency List classification systems.

This page reflects the most current information available for Full Potential Solutions and may evolve as additional data is verified or updated.

Local context

Full Potential Solutions operates in Kansas City, Missouri, United States serving clients locally and beyond. Agency List organizes firms by geography to help buyers understand the distribution of agencies across regions and markets.

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Data notes

Profile information is derived from agency submissions and public sources. Some attributes may be estimated and are updated over time as additional data becomes available.