Graven Austin & Drake, founded in 1991 by Jim Graven, is a call center service provider based in Colorado Springs, Colorado. The company initially served Christian non-profits and has since expanded to work with prestigious publishers and various industries. They also operate a nearshore call center in Kingston, Jamaica.
The agency offers a range of services including inbound and outbound call center operations, B2B and B2C lead generation, audience development, and event marketing. They focus on building engaged audiences and maintaining a full sales pipeline for their clients. Their expertise spans industries such as publishing, healthcare, agriculture, and non-profits.
Graven Austin & Drake is known for handling complex, high-ticket sales and business development. They have a strong reputation for client service and have engaged in significant industry-specific conversations, such as over 200,000 with dental practices in 2020. Their mission is to empower talented individuals to represent outstanding brands through superior service.