Graven Austin & Drake

Colorado Springs, Colorado, United States

Inbound and outbound call center services for diverse industries

Graven Austin & Drake, founded in 1991 by Jim Graven, is a call center service provider based in Colorado Springs, Colorado. The company initially served Christian non-profits and has since expanded to work with prestigious publishers and various industries. They also operate a nearshore call center in Kingston, Jamaica.

The agency offers a range of services including inbound and outbound call center operations, B2B and B2C lead generation, audience development, and event marketing. They focus on building engaged audiences and maintaining a full sales pipeline for their clients. Their expertise spans industries such as publishing, healthcare, agriculture, and non-profits.

Graven Austin & Drake is known for handling complex, high-ticket sales and business development. They have a strong reputation for client service and have engaged in significant industry-specific conversations, such as over 200,000 with dental practices in 2020. Their mission is to empower talented individuals to represent outstanding brands through superior service.

35
YEARS IN BUSINESS
8
SERVICES

Capabilities

Services

What these services involve

Back Office Services
Back Office Services for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.
Customer Support BPO
Customer Support BPO for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.
Data Entry and Annotation
Data Entry and Annotation for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.
Dedicated Teams
Dedicated Teams for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.

Agency details

Team size
201-500 people
Founded
1991 (35 years)

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