Hartley and Associates provides professional telephone answering services from their base in Santa Rosa, California. With over 30 years of experience, they offer 24/7/365 call management, ensuring that businesses never miss a call. Their services are tailored to a variety of industries, including medical, dental, veterinary, HVAC, and property management.
The agency emphasizes the importance of human interaction in customer service, offering live call answering to enhance customer experience. They provide a range of services such as virtual receptionist, emergency answering, and after-hours call handling. Hartley and Associates is HIPAA compliant, ensuring secure handling of protected health information for medical clients.
Clients benefit from cost-effective solutions that eliminate the need for additional staffing. Hartley and Associates' team is based in the United States, providing reliable and courteous service without outsourcing calls offshore. Their technology allows for customized account management, ensuring that each client's specific needs are met efficiently.