Helix Stax

Helix Stax provides managed IT and IT support to businesses across Hampton Roads, Virginia, founded in 2023 to handle everything from daily helpdesk needs to long-term technology planning. Rather than offering a single flat service tier, the agency organizes its work into three levels: Foundation, for businesses that need IT infrastructure to simply function; Secure, for those facing regulatory requirements, contract obligations, or specific risk exposure; and Accelerate, for businesses ready to automate operations, adopt AI, and plan strategically around technology. Across all three, Helix Stax states it owns the SLA, the roadmap, and the outcome.

Core services include helpdesk and remote support, 24/7 monitoring and alerting, cloud infrastructure management including Microsoft 365, and backup and disaster recovery. The agency also handles network management and vendor coordination, along with cybersecurity assessment and system hardening. For clients with compliance obligations, Helix Stax supports CMMC and NIST CSF frameworks and works with HIPAA-aligned controls, positioning the security and compliance work as an extension of standard IT management rather than a separate offering.

At the Accelerate tier, the agency deploys private AI on client infrastructure and provides vCIO-level strategy with quarterly planning sessions, giving businesses a recurring checkpoint for technology decisions rather than a one-time roadmap. Helix Stax has been recognized by Clutch.