Hertzian

Cornwall, England, United Kingdom

AI-driven insights from customer feedback and community data

Hertzian, founded in 2015 and based in Cornwall, England, specializes in analyzing free-text data across various customer channels. The company leverages AI and machine learning to transform unstructured data into actionable insights, helping businesses understand customer feedback and improve their products and services.

Hertzian offers platforms like PlayerXP and CustomerXP, which aggregate and analyze data from message boards, user reviews, and social media. These tools provide real-time sentiment analysis, churn prediction, and community sentiment trends, enabling companies to make informed decisions and enhance customer experiences.

With a focus on the gaming industry and beyond, Hertzian's solutions are trusted by a global community of clients. The company has been recognized as a top UK AI company and has won several awards, underscoring its impact in the field of AI-driven customer insights.

11
YEARS IN BUSINESS
8
SERVICES

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Hertzian is listed on Agency List as part of our global directory of professional agencies. Profiles are compiled using a combination of agency-submitted information, publicly available data, and Agency List classification systems.

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Local context

Hertzian operates in Cornwall, England, United Kingdom serving clients locally and beyond. Agency List organizes firms by geography to help buyers understand the distribution of agencies across regions and markets.

Data notes

Profile information is derived from agency submissions and public sources. Some attributes may be estimated and are updated over time as additional data becomes available.