Highland

Chicago, Illinois, United States

Launch digital products and design customer experiences

Highland is an innovation and digital consultancy that collaborates with ambitious leaders to launch digital products and reimagine customer experiences. They focus on helping organizations expand their reach and find new markets for growth by crafting and validating compelling digital products and experiences.

Their core services include digital product development, custom software building, and opportunity exploration. Highland employs a process that involves gaining a deep understanding of future customers, expanding offerings, and competing in new ways. They emphasize a collaborative approach, working closely with clients to ensure quality and alignment with business strategies.

With over 26 years of experience, Highland has launched more than 300 digital products and created over $1 billion in market opportunities. Their work is characterized by a commitment to mission-aligned projects, with of their engagements reflecting this focus. Notable results include a 49. increase in first-year member renewals and a $300 million market opportunity.

27
YEARS IN BUSINESS
8
SERVICES

Agency details

Team size
51-200 people
Founded
1999 (27 years)

About this agency on Agency List

Highland holds an Agency List Score of 54 out of 100.

That score is higher than 13% of the 36,920 agencies Agency List has assessed so far.

The Agency List Score measures how well an agency documents its work in public: named clients, quantified outcomes, and whether those outcomes are attributed to the agency rather than to the client.

It does not measure client satisfaction, price, or availability.

How the Agency List Score is measured

Assessment date

Agency List assessed Highland in September 2026, reading 8 pages published on highlandsolutions.com.

The score reflects what Highland had published by that date; anything published since has not been read.

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