AGENCY LIST

HiLivePro

Baltimore, Maryland, United States
Visit hilivepro.com

Customized call answering and virtual receptionist services for diverse industries

HiLivePro offers specialized call answering and virtual receptionist services tailored to meet the unique needs of various industries. With over 16 years of experience, they provide a personalized approach to managing calls, ensuring that each interaction is handled with care and professionalism. Their services are designed to help businesses maintain a professional image while reducing overhead costs.

Core services include live virtual receptionists, call routing, payment processing, and appointment setting. HiLivePro's team is adept at using custom greetings and learning about client businesses to provide seamless customer interactions. They also offer bilingual answering services, making them a versatile choice for companies with diverse customer bases.

HiLivePro has a proven track record of working with clients such as The Law Firm of J.W. Stafford and the Maryland Insurance Administration. Their ability to adapt services to fit the changing needs of startups and established businesses alike makes them a reliable partner in communication management.

19
YEARS IN BUSINESS
4
SERVICES

Capabilities

Category

Staffing and Outsourcing

Services

What these services involve

Back Office Services
Back Office Services for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.
Customer Support BPO
Customer Support BPO for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.
Data Entry and Annotation
Data Entry and Annotation for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.
Virtual Assistants
Virtual Assistants for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.

Agency details

Team size
11-50 people
Founded
2007 (19 years)

About this agency on Agency List

HiLivePro holds an Agency List Score of 72 out of 100.

That score is higher than 23% of the 36,919 agencies Agency List has assessed so far.

The Agency List Score measures how well an agency documents its work in public: named clients, quantified outcomes, and whether those outcomes are attributed to the agency rather than to the client.

It does not measure client satisfaction, price, or availability.

How the Agency List Score is measured

Assessment date

Agency List assessed HiLivePro in September 2026, reading 4 pages published on hilivepro.com.

The score reflects what HiLivePro had published by that date; anything published since has not been read.

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