AGENCY LIST

IBT Global Call Centre Services

Dubai, Dubai, United Arab Emirates
Visit ibtevolve.com

IT outsourcing and call center services for diverse industries

IBT Global Call Centre Services specializes in IT outsourcing and business process outsourcing (BPO) with a focus on call center operations. Based in Dubai, UAE, the company serves a wide range of industries including healthcare, finance, and retail. Their team of seasoned professionals offers tailored solutions to meet the specific needs of their clients.

The core services provided by IBT include IT support, remote IT services, cybersecurity, and a variety of call center outsourcing options such as customer care, claims processing, and technical support. They also offer back-office services like data entry, finance and accounting, and human resources outsourcing. These services are designed to enhance customer experience, improve efficiency, and reduce operational costs for businesses.

IBT has a proven track record of delivering projects on time and within budget, making them a trusted partner for businesses looking to enhance their IT infrastructure. Their commitment to continuous learning and development ensures that they stay ahead of industry trends, providing clients with the most effective and up-to-date technology solutions available.

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SERVICES

Capabilities

Category

Staffing and Outsourcing

Services

What these services involve

Back Office Services
Back Office Services for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.
Customer Support BPO
Customer Support BPO for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.
Data Entry and Annotation
Data Entry and Annotation for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.
Project Staffing
Project Staffing for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.

Agency details

Team size
500+ people

About this agency on Agency List

IBT Global Call Centre Services holds an Agency List Score of 53 out of 100.

That score is higher than 6% of the 36,919 agencies Agency List has assessed so far.

The Agency List Score measures how well an agency documents its work in public: named clients, quantified outcomes, and whether those outcomes are attributed to the agency rather than to the client.

It does not measure client satisfaction, price, or availability.

How the Agency List Score is measured

Assessment date

Agency List assessed IBT Global Call Centre Services in September 2026, reading 5 pages published on ibtevolve.com.

The score reflects what IBT Global Call Centre Services had published by that date; anything published since has not been read.

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