ICM Document Solutions

Phoenix, Arizona, United States

Scalable document management and IT services for digital transformation

ICM Document Solutions is a second-generation, family-owned business founded in 1988, specializing in document management and digital transformation services. As a certified women-owned small business, ICM offers a comprehensive suite of services including scanning, IT services, and data management, all developed and supported in-house. Their approach focuses on identifying the unique needs of each client to provide tailored solutions.

ICM's core services include document management, scanning services, and IT services, which are designed to help businesses transition to a digital environment. They offer a secure repository for document management, custom software development, and data migration services. Their solutions are scalable and cost-effective, aimed at improving operational efficiency and reducing risks associated with paper-based records.

With over three decades of experience, ICM has built long-term relationships with clients across various industries such as aerospace, education, government, and manufacturing. Their expertise in document control and data management supports both private and public sector clients, ensuring compliance and operational improvement.

38
YEARS IN BUSINESS
8
SERVICES

Capabilities

Services

What these services involve

Back Office Services
Back Office Services for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.
Customer Support BPO
Customer Support BPO for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.
Data Entry and Annotation
Data Entry and Annotation for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.
Dedicated Teams
Dedicated Teams for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.

Agency details

Team size
51-200 people
Founded
1988 (38 years)

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Local context

ICM Document Solutions operates in Phoenix, Arizona, United States serving clients locally and beyond. Agency List organizes firms by geography to help buyers understand the distribution of agencies across regions and markets.

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Data notes

Profile information is derived from agency submissions and public sources. Some attributes may be estimated and are updated over time as additional data becomes available.