icorp delivers broad IT support and services, operating around the clock to meet the diverse needs of its clients. Specializing in omnichannel service, icorp provides IT support through Service Desk, on-site, field, and application support. The agency also offers staff augmentation for development, automation, and application support roles, ensuring businesses have the right talent to drive their operations forward.
In addition to staffing solutions, icorp integrates on-premise, cloud, or hybrid solutions tailored to optimize business operations. Their expertise extends to automating tasks and processes using BPM and RPA technologies, aligning with ITIL standards for IT management. icorp also focuses on technological renewals, including equipment and licensing, to keep clients at the forefront of innovation.
Serving industries such as pharmaceutical, financial, manufacturing, and retail, icorp has built strong relationships with notable clients like Colgate, Mars, and Lenovo. With a client satisfaction rate of 94. and a service level agreement performance exceeding , icorp is committed to delivering exceptional service and support. Their online training platform, GreenHouse, further enhances their service offering, ensuring that both clients and staff are equipped with the necessary skills and knowledge.