AGENCY LIST

ICS

Houston, Texas, United States
Visit ics-com.net

Managed IT services and business telephony solutions in Texas

ICS provides managed IT services, business telephone systems, and data cabling solutions across Houston, Austin, and San Antonio. Founded in 1981, the company specializes in delivering technology solutions tailored to the needs of small and medium-sized businesses, nonprofit organizations, and various industries including law firms and healthcare. ICS is SOC 2 Type 2 and HIPAA compliant, ensuring high standards of security and compliance.

The company offers a range of services including Microsoft 365 and Azure Cloud Solutions, network monitoring, strategic IT consulting, and video surveillance. ICS also provides telephony solutions such as Mitel Cloud and Microsoft Teams integration, along with cabling services for audio/visual setups. Their approach focuses on establishing long-term partnerships with clients, providing customized and scalable solutions.

With a nationwide network, ICS supports clients from Alaska to Hawaii and internationally. They offer free VoIP hosted assessments and security IT audits to ensure clients receive comprehensive IT or VoIP solutions. Their commitment to customer satisfaction is backed by years of positive client feedback and a strong track record in the IT services industry.

45
YEARS IN BUSINESS
3
SERVICES

Capabilities

Category

IT Services and Support

Services

What these services involve

Help Desk and Support
Help Desk and Support for it services and support buyers. Clear scope, measurable outcomes, and reliable delivery.
Managed IT Services
Managed IT Services for it services and support buyers. Clear scope, measurable outcomes, and reliable delivery.
Microsoft 365 Administration
Microsoft 365 Administration for it services and support buyers. Clear scope, measurable outcomes, and reliable delivery.

Agency details

Team size
201-500 people
Founded
1981 (45 years)

About this agency on Agency List

ICS holds an Agency List Score of 73 out of 100.

That score is higher than 40% of the 36,919 agencies Agency List has assessed so far.

The Agency List Score measures how well an agency documents its work in public: named clients, quantified outcomes, and whether those outcomes are attributed to the agency rather than to the client.

It does not measure client satisfaction, price, or availability.

How the Agency List Score is measured

Assessment date

Agency List assessed ICS in September 2026, reading 7 pages published on ics-com.net.

The score reflects what ICS had published by that date; anything published since has not been read.

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