ICS

USA, Canada

Microsoft Dynamics 365 solutions for ERP and CRM optimization

ICS builds its practice around Microsoft Dynamics 365, employing Microsoft Certified Professionals as a trusted Microsoft Partner rather than spreading across unrelated platforms. Founded in 2008 and headquartered in Warsaw, the company has grown into a global team of more than 40 senior Dynamics developers and consultants serving clients across Europe, North America, the Middle East, and South East Asia, working both remotely and on-site.

The service line splits into two tracks: end-to-end ERP implementation for MS Dynamics AX and D365 Finance & SCM, and full-cycle CRM and Power Platform development covering D365 Sales, D365 Field Service, and custom Power Platform applications. Beyond implementation, ICS extends Dynamics through custom development and integrations built around specific business requirements, and offers a dedicated package for stabilizing ERP systems after a problematic go-live.

A set of packaged add-ons rounds out the offering: 24/7 proactive batch job monitoring for Dynamics AX and D365 F&SCM systems, route planning and transportation automation tools, warehouse management solutions for vehicle loading and inventory handling, and D365 add-ons for shortage management and multi-source supply planning. ICS also develops AI agents designed to work within standard D365 functionality rather than as bolt-on tools, reflecting its focus on deepening rather than replacing the Dynamics ecosystem clients already run.

18
YEARS IN BUSINESS
7
SERVICES

Capabilities

Services

What these services involve

Data Hygiene and Sync
Data Hygiene and Sync for crm and revops buyers. Clear scope, measurable outcomes, and reliable delivery.
HubSpot Implementation
HubSpot Implementation for crm and revops buyers. Clear scope, measurable outcomes, and reliable delivery.
Lead Routing and Enrichment
Lead Routing and Enrichment for crm and revops buyers. Clear scope, measurable outcomes, and reliable delivery.
Process Design and Playbooks
Process Design and Playbooks for crm and revops buyers. Clear scope, measurable outcomes, and reliable delivery.

Agency details

Team size
11-50 people
Founded
2008 (18 years)

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