AGENCY LIST

ICS

USA, Canada
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Microsoft Dynamics 365 solutions for ERP and CRM optimization

ICS builds its practice around Microsoft Dynamics 365, employing Microsoft Certified Professionals as a trusted Microsoft Partner rather than spreading across unrelated platforms. Founded in 2008 and headquartered in Warsaw, the company has grown into a global team of more than 40 senior Dynamics developers and consultants serving clients across Europe, North America, the Middle East, and South East Asia, working both remotely and on-site.

The service line splits into two tracks: end-to-end ERP implementation for MS Dynamics AX and D365 Finance & SCM, and full-cycle CRM and Power Platform development covering D365 Sales, D365 Field Service, and custom Power Platform applications. Beyond implementation, ICS extends Dynamics through custom development and integrations built around specific business requirements, and offers a dedicated package for stabilizing ERP systems after a problematic go-live.

A set of packaged add-ons rounds out the offering: 24/7 proactive batch job monitoring for Dynamics AX and D365 F&SCM systems, route planning and transportation automation tools, warehouse management solutions for vehicle loading and inventory handling, and D365 add-ons for shortage management and multi-source supply planning. ICS also develops AI agents designed to work within standard D365 functionality rather than as bolt-on tools, reflecting its focus on deepening rather than replacing the Dynamics ecosystem clients already run.

18
YEARS IN BUSINESS
7
SERVICES

Capabilities

Category

CRM and RevOps

Services

What these services involve

Data Hygiene and Sync
Data Hygiene and Sync for crm and revops buyers. Clear scope, measurable outcomes, and reliable delivery.
HubSpot Implementation
HubSpot Implementation for crm and revops buyers. Clear scope, measurable outcomes, and reliable delivery.
Lead Routing and Enrichment
Lead Routing and Enrichment for crm and revops buyers. Clear scope, measurable outcomes, and reliable delivery.
Process Design and Playbooks
Process Design and Playbooks for crm and revops buyers. Clear scope, measurable outcomes, and reliable delivery.

Local service markets

Agency details

Team size
11-50 people
Founded
2008 (18 years)

How ICS scores 45 on Agency List

The Agency List Score rates each listing out of 100 across four equally weighted areas. It measures the strength of the agency's listing and public signals — not the quality of its work.

Presence & Maturity

25 / 25

How complete and how recently maintained this listing is.

  • Has a detailed written overview.
  • Has a tagline summarising what the agency does.
  • 6 of the core profile fields are filled in.
  • Profile details were updated recently.
  • Founding year on record (2008).

Relevance & Capability

9 / 25

How clearly the agency's specialism and services are classified.

  • Assigned to a primary category.
  • No individual services listed.

Credibility & Trust

11 / 25

Contactability and verification signals that show a real business.

  • Listing ownership is not yet verified.
  • A working website is on record.
  • A contact address on the agency's own domain is on record.
  • A phone number is on record.
  • Location is on record.

Authority & Proof

0 / 25

Independent proof of work: reviews, published projects and awards.

  • No published reviews yet.
  • No published project work yet.
  • No awards recorded.

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Elsewhere in Canada

About this agency on Agency List

ICS is listed on Agency List as part of our global directory of professional agencies. Profiles are compiled using a combination of agency-submitted information, publicly available data, and Agency List classification systems.

This page reflects the most current information available for ICS and may evolve as additional data is verified or updated.

Local context

ICS operates in USA, Canada serving clients locally and beyond. Agency List organizes firms by geography to help buyers understand the distribution of agencies across regions and markets.

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Data notes

Profile information is derived from agency submissions and public sources. Some attributes may be estimated and are updated over time as additional data becomes available.