Inetum

France, Belgium

Empowers digital transformation with ServiceNow and OpenText expertise

Inetum traces back to Gfi Informatique, founded in 1970, and took its current name after a 2021 rebrand. A 2022 financial partnership with Bain Capital Private Equity reshaped its ownership structure, and Jacques Pommeraud has served as Chairman and CEO since March 2023. The company operates across 19 countries spanning Europe, Africa, LATAM, and North America, working with organizations in Aerospace & Defense, Energy & Utilities, Financial Services, and Healthcare & Life Sciences as they manage ongoing technological change.

The offering is structured around three complementary business lines. Consulting teams work on rethinking operating models for clients, the Technologies business line handles large-scale digital engineering, and a Solutions line builds on Microsoft, Salesforce, SAP, and ServiceNow platforms. Underneath these sit Application Services, Cloud Services, Cybersecurity, Data & AI, Digital & Enterprise Transformation, Digital Workplace, Enterprise Platforms, Business Consulting, and Infrastructure Services, giving clients a route into platform implementation, cloud architecture work across AWS, Azure, and GCP, network and platform management, and CRM integration alongside core application development.

Sustainability and innovation show up as specific, verifiable markers rather than slogans. Inetum holds an EcoVadis Gold Medal with a score of 85 out of 100, and its decarbonization roadmap has been validated by the Science Based Targets initiative. Seven FabLabs support innovation and co-creation work internally and with clients, and generative AI is named as a strategic focus area under an internal program described as AI at the Core, feeding into the data and AI practice alongside the SAP, Salesforce, and Microsoft solution work.

56
YEARS IN BUSINESS
8
SERVICES

Capabilities

Services

What these services involve

Backup and Disaster Recovery
Backup and Disaster Recovery for it services and support buyers. Clear scope, measurable outcomes, and reliable delivery.
Endpoint and Device Management
Endpoint and Device Management for it services and support buyers. Clear scope, measurable outcomes, and reliable delivery.
Help Desk and Support
Help Desk and Support for it services and support buyers. Clear scope, measurable outcomes, and reliable delivery.
IT Strategy and Roadmaps
IT Strategy and Roadmaps for it services and support buyers. Clear scope, measurable outcomes, and reliable delivery.

Agency details

Team size
201-500 people
Founded
1970 (56 years)

About this agency on Agency List

Inetum holds an Agency List Score of 97 out of 100.

That score is higher than 96% of the 36,919 agencies Agency List has assessed so far.

The Agency List Score measures how well an agency documents its work in public: named clients, quantified outcomes, and whether those outcomes are attributed to the agency rather than to the client.

It does not measure client satisfaction, price, or availability.

How the Agency List Score is measured

Assessment date

Agency List assessed Inetum in September 2026, reading 8 pages published on inetum.com.

The score reflects what Inetum had published by that date; anything published since has not been read.

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