AGENCY LIST

Inktel

Miami, Florida, United States
Visit inktel.com

BPO and customer support for diverse industries

Inktel specializes in delivering exceptional customer experiences through its comprehensive contact center solutions and business process outsourcing (BPO) services. With over 25 years of experience, Inktel partners with Fortune 100 companies and innovative businesses across various sectors, including retail, e-commerce, health and wellness, and education, to enhance service operations and customer satisfaction.

The agency offers a wide range of services, including phone, text, chat, email, and social media support, tailored to meet the unique needs of each client. Inktel's approach is centered around strategic alignment, targeted training, and a motivational culture, ensuring that their teams are equipped to handle customer interactions with professionalism and care.

Inktel's commitment to a people-first culture and innovation has helped them build lasting partnerships and achieve measurable results for their clients. Their expertise in managing peak-season challenges and enhancing student support for online education platforms demonstrates their capability to transform challenges into opportunities.

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SERVICES

Capabilities

Category

Staffing and Outsourcing

Services

What these services involve

Back Office Services
Back Office Services for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.
Customer Support BPO
Customer Support BPO for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.
Data Entry and Annotation
Data Entry and Annotation for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.
Dedicated Teams
Dedicated Teams for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.

Agency details

Team size
500+ people

About this agency on Agency List

Inktel holds an Agency List Score of 79 out of 100.

That score is higher than 71% of the 36,919 agencies Agency List has assessed so far.

The Agency List Score measures how well an agency documents its work in public: named clients, quantified outcomes, and whether those outcomes are attributed to the agency rather than to the client.

It does not measure client satisfaction, price, or availability.

How the Agency List Score is measured

Assessment date

Agency List assessed Inktel in September 2026, reading 7 pages published on inktel.com.

The score reflects what Inktel had published by that date; anything published since has not been read.

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