Centurysoft, based in Nagpur, Maharashtra, builds AI and data solutions for retail and eCommerce businesses, working with clients such as Epiphany, Solvaderm, Unilever, and Robu Consulting. Its work centers on making customer engagement easier to manage: chatbots that answer queries, reporting tools that surface what's happening behind the scenes, and big data applications that turn transaction and behavior data into something usable for a brand's team.
Services span application development, data engineering pipelines, cloud architecture across AWS, Azure, and GCP, and machine learning model development, alongside eCommerce platform work on BigCommerce and Shopify Plus. Partnerships with AWS and caniasERP extend into cloud infrastructure and ERP implementation, while the Shopify Plus relationship supports storefront builds for eCommerce clients looking for a platform-based approach to online retail.
For Epiphany, Centurysoft built a web-based chatbot integrated directly into the client's website. For Unilever, it paired a chatbot feature with a reporting feature to address specific engagement challenges the client faced. Solvaderm and Robu Consulting have each drawn on Centurysoft's solutions as well, reflecting a pattern of work built around chatbot deployment, cloud-based data availability, and machine learning applied to retail and eCommerce use cases rather than one-off web builds.