AGENCY LIST

InTouch Call Center

Martinsburg, West Virginia, United States
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24/7 answering services for medical, hospice, and small businesses

InTouch Call Center, based in Martinsburg, WV, has been providing trusted call center solutions since 1995. They offer a wide range of answering services tailored to various industries, including medical groups, hospice providers, HVAC companies, and small businesses. Their services are designed to enhance customer communication and support business goals.

Core services include 24/7 live operator answering, appointment scheduling, call screening, and customized voicemail. InTouch Call Center also offers specialized services such as emergency contact service, order entry, and personalized greetings to ensure seamless customer interactions. Their HIPAA-compliant operations and competitive rates make them a reliable partner for businesses seeking efficient communication solutions.

InTouch Call Center's commitment to quality service is evident in their comprehensive offerings, which include call relay, check-in services, and follow-me service. They provide tailored solutions to meet the specific demands of each client, ensuring that businesses can focus on growth and customer satisfaction.

31
YEARS IN BUSINESS
5
SERVICES

Capabilities

Category

Staffing and Outsourcing

Services

What these services involve

Back Office Services
Back Office Services for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.
Customer Support BPO
Customer Support BPO for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.
Dedicated Teams
Dedicated Teams for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.
Project Staffing
Project Staffing for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.

Local service markets

Agency details

Founded
1995 (31 years)

How InTouch Call Center scores 47 on Agency List

The Agency List Score rates each listing out of 100 across four equally weighted areas. It measures the strength of the agency's listing and public signals — not the quality of its work.

Presence & Maturity

25 / 25

How complete and how recently maintained this listing is.

  • Has a detailed written overview.
  • Has a tagline summarising what the agency does.
  • 7 of the core profile fields are filled in.
  • Profile details were updated recently.
  • Founding year on record (1995).

Relevance & Capability

9 / 25

How clearly the agency's specialism and services are classified.

  • Assigned to a primary category.
  • No individual services listed.

Credibility & Trust

13 / 25

Contactability and verification signals that show a real business.

  • Listing ownership is not yet verified.
  • A working website is on record.
  • A contact address on the agency's own domain is on record.
  • A phone number is on record.
  • Location is on record.

Authority & Proof

0 / 25

Independent proof of work: reviews, published projects and awards.

  • No published reviews yet.
  • No published project work yet.
  • No awards recorded.

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About this agency on Agency List

InTouch Call Center is listed on Agency List as part of our global directory of professional agencies. Profiles are compiled using a combination of agency-submitted information, publicly available data, and Agency List classification systems.

This page reflects the most current information available for InTouch Call Center and may evolve as additional data is verified or updated.

Local context

InTouch Call Center operates in Martinsburg, West Virginia, United States serving clients locally and beyond. Agency List organizes firms by geography to help buyers understand the distribution of agencies across regions and markets.

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Data notes

Profile information is derived from agency submissions and public sources. Some attributes may be estimated and are updated over time as additional data becomes available.