Jacob Bailey works across brand strategy, visual identity and digital design, with a client list that includes Greenwich Millennium Village, Greater Anglia and Circles, a division of Sodexo. Its rebrand of London's Greenwich Millennium Village repositioned the development's identity, while work for Greater Anglia focused on joined-up brand thinking across the rail operator's touchpoints. For Circles, the agency's brief centered on improving employee well-being, connecting brand work to a workplace outcome rather than a purely visual refresh.
Services span brand strategy and positioning, visual identity, website design and redesign, UX research, wireframing, interaction design and usability testing. The agency describes its approach as connecting relevance through data, technology and creativity, pairing research-driven UX work with brand and identity development so that digital projects are informed by usability testing and wireframing rather than design alone.
Based in Ipswich, Jacob Bailey operates with combined UK and US teams, structured across leadership, delivery and technical roles. The organization includes a Chief Executive and three Managing Partners, alongside a Tech Lead focused on SaaS, senior account management and design staff, and an Associate based in the Americas, reflecting the agency's international reach. Finance and operations roles round out the team, supporting client accounts such as Greenwich Millennium Village, Greater Anglia and Circles across brand strategy, identity and website work.