AGENCY LIST

Kenos

Mexico City, Mexico City, Mexico
Visit kenos.com.mx

Enhancing IT operations with AI and endpoint management

Kenos, founded in 1998 as part of Grupo Scanda, focuses on improving IT operations for businesses across various sectors. They specialize in integrating AI into service desks, managing endpoints, and ensuring ATM continuity. Their services are designed to optimize support, reduce response times, and enhance user experience.

Kenos offers a range of IT services including KOPILOT Service Desk, ARIA AI Service Desk, KADI Field Service, and KINET Unified Endpoint Management. They cater to industries such as finance, manufacturing, and retail, providing tailored solutions that align with client processes and objectives. Their approach emphasizes innovation and the adoption of emerging technologies to maximize operational efficiency.

Kenos has a proven track record of success, supporting over 52,000 IT users monthly and managing more than 25,000 points of sale. They have achieved significant cost reductions through automation and maintain a high level of service availability, particularly in the banking sector where they monitor large ATM networks.

28
YEARS IN BUSINESS
4
SERVICES

Capabilities

Category

IT Services and Support

Services

What these services involve

Backup and Disaster Recovery
Backup and Disaster Recovery for it services and support buyers. Clear scope, measurable outcomes, and reliable delivery.
Endpoint and Device Management
Endpoint and Device Management for it services and support buyers. Clear scope, measurable outcomes, and reliable delivery.
Help Desk and Support
Help Desk and Support for it services and support buyers. Clear scope, measurable outcomes, and reliable delivery.
Managed IT Services
Managed IT Services for it services and support buyers. Clear scope, measurable outcomes, and reliable delivery.

Agency details

Team size
201-500 people
Founded
1998 (28 years)

About this agency on Agency List

Kenos holds an Agency List Score of 78 out of 100.

That score is higher than 68% of the 36,919 agencies Agency List has assessed so far.

The Agency List Score measures how well an agency documents its work in public: named clients, quantified outcomes, and whether those outcomes are attributed to the agency rather than to the client.

It does not measure client satisfaction, price, or availability.

How the Agency List Score is measured

Assessment date

Agency List assessed Kenos in September 2026, reading 2 pages published on kenos.com.mx.

The score reflects what Kenos had published by that date; anything published since has not been read.

Directory hubs

Browse the wider directory Kenos is listed in.