Knowledge Services

Indianapolis, Indiana, United States

Managed service provider for public sector and workforce management

Knowledge Services is a certified woman-owned business enterprise founded in 1994, specializing in managed service provider solutions for the public sector. They offer a range of services including staff augmentation, health and human services, and survey management. Their proprietary technology, dotStaff™, streamlines vendor management and enhances program outcomes by simplifying procurement and ensuring compliance.

The company provides comprehensive workforce management solutions, handling all aspects from payroll to performance tracking. Their data-driven approach ensures efficiency, cost savings, and transparency in workforce planning. Knowledge Services also offers cybersecurity services, including RAMPQuest, to enhance security for both private and public sectors.

With 18 state accounts, Knowledge Services is the largest government MSP provider in the US. They have a diverse team and seven office locations across the country, focusing on innovative technologies to help organizations serve citizens effectively. Their mission is to serve those who serve others, emphasizing knowledge sharing, integrity, and innovation.

32
YEARS IN BUSINESS
8
SERVICES

Capabilities

Services

What these services involve

Back Office Services
Back Office Services for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.
Customer Support BPO
Customer Support BPO for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.
Data Entry and Annotation
Data Entry and Annotation for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.
Dedicated Teams
Dedicated Teams for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.

Agency details

Team size
500+ people
Founded
1994 (32 years)

About this agency on Agency List

Knowledge Services holds an Agency List Score of 52 out of 100.

That score is higher than 1% of the 36,919 agencies Agency List has assessed so far.

The Agency List Score measures how well an agency documents its work in public: named clients, quantified outcomes, and whether those outcomes are attributed to the agency rather than to the client.

It does not measure client satisfaction, price, or availability.

How the Agency List Score is measured

Assessment date

Agency List assessed Knowledge Services in September 2026, reading 4 pages published on knowledgeservices.com.

The score reflects what Knowledge Services had published by that date; anything published since has not been read.

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