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Ascent Innovations works with Dynamics 365 Finance & Supply Chain and Business Central, building out financial visibility, demand planning accuracy, and operational optimization for organizations that run on Microsoft's ERP stack. Industry focus spans manufacturing, pharmaceuticals, food manufacturing, consumer packaged goods, steel and metal fabrication, automobile parts and supplies, energy and utilities, and recycling and sustainability, with each vertical mapped to specific outcomes such as reducing waste in food production, improving compliance in pharma, or boosting productivity in metal fabrication.

Core services cover Dynamics 365 implementation, upgrade, and ongoing support, described as a transparent, guided process from initial rollout through continuous post-launch assistance tied to organizational goals. Beyond the core ERP work, the firm builds AI-driven add-ons layered onto Dynamics 365: AI Shipment 365 for streamlining shipping workflows, AI Fleet Integration for connecting fleet operations with financial systems, and AI Contract Flow for quote-to-order processes integrated with DocuSign.

For Business Central clients, the emphasis lands on transforming business operations and improving financial performance rather than a one-size rollout. Upgrade engagements are pitched around enabling modern, AI-powered versions of existing Dynamics 365 environments, while support engagements are framed as continuous rather than one-time, aimed at sustaining organizational goals after go-live. The combination of ERP implementation, industry-specific configuration, and purpose-built AI modules like Shipment 365, Fleet Integration, and Contract Flow reflects a practice built around extending Microsoft's platform into shipping, fleet, and contract workflows specific to manufacturing and supply chain operations.