Lightburn

Milwaukee, Wisconsin, United States

Crafts digital strategies and user-centered web experiences

Lightburn is a customer experience agency that focuses on empowering organizations to reach their digital potential through a user-centered approach and technical expertise. Founded in 1998, the agency emphasizes the importance of digital transformation driven by customer experience, balancing form and function to solve complex digital challenges.

The agency offers a range of services including digital strategy, experience design, technology integration, and digital marketing. Their approach involves roadmapping, journey mapping, and market segmentation to create personalized and impactful digital experiences. Lightburn also specializes in website and app development, as well as ecommerce solutions and platform automations.

Lightburn works with various industries such as food and beverage, manufacturing, professional services, travel and tourism, and ecommerce. They have a track record of long-term client relationships, with an average client relationship of seven years, and are known for their straightforward, invested, and deliberate service approach.

28
YEARS IN BUSINESS
8
SERVICES

Capabilities

Category

Web Design

Services

What these services involve

Accessibility Design
Accessibility Design for web design buyers. Clear scope, measurable outcomes, and reliable delivery.
Conversion Focused Design
Conversion Focused Design for web design buyers. Clear scope, measurable outcomes, and reliable delivery.
Design Systems
Design Systems for web design buyers. Clear scope, measurable outcomes, and reliable delivery.
Information Architecture
Information Architecture for web design buyers. Clear scope, measurable outcomes, and reliable delivery.

Agency details

Team size
11-50 people
Founded
1998 (28 years)

About this agency on Agency List

Lightburn holds an Agency List Score of 95 out of 100.

That score is higher than 84% of the 36,919 agencies Agency List has assessed so far.

The Agency List Score measures how well an agency documents its work in public: named clients, quantified outcomes, and whether those outcomes are attributed to the agency rather than to the client.

It does not measure client satisfaction, price, or availability.

How the Agency List Score is measured

Assessment date

Agency List assessed Lightburn in September 2026, reading 7 pages published on lightburn.co.

The score reflects what Lightburn had published by that date; anything published since has not been read.

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