Liveops

San Francisco, California, United States

Flexible customer service outsourcing for healthcare, insurance, and retail industries.

Liveops specializes in providing flexible customer service outsourcing solutions tailored to meet the needs of various industries, including healthcare, insurance, and retail. With a focus on combining human expertise and advanced technology, Liveops delivers empathetic and knowledgeable support that aligns with brand values and adapts to changing demands.

Core services include customer service, technical support, sales and lead generation, and back-office support. Liveops employs a remote model that allows for precise scheduling and scalability, ensuring that businesses can handle both steady-state operations and peak demand periods efficiently. Their approach integrates AI and automation to streamline processes and enhance customer experiences.

Liveops has been in operation for 25 years, offering a proven track record of reducing operational costs while maintaining high service performance. They are recognized for their ability to provide scalable, secure, and compliant support, making them a trusted partner for brands looking to enhance their customer interactions.

28
YEARS IN BUSINESS
2
SERVICES

Capabilities

Services

What these services involve

Back Office Services
Back Office Services for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.
Customer Support BPO
Customer Support BPO for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.

Agency details

Team size
500+ people
Founded
1998 (28 years)

How Liveops scores 40 on Agency List

The Agency List Score rates each listing out of 100 across four equally weighted areas. It measures the strength of the agency's listing and public signals — not the quality of its work.

Presence & Maturity

25 / 25

How complete and how recently maintained this listing is.

  • Has a detailed written overview.
  • Has a tagline summarising what the agency does.
  • 5 of the core profile fields are filled in.
  • Profile details were updated recently.
  • Founding year on record (1998).

Relevance & Capability

9 / 25

How clearly the agency's specialism and services are classified.

  • Assigned to a primary category.
  • No individual services listed.

Credibility & Trust

6 / 25

Contactability and verification signals that show a real business.

  • Listing ownership is not yet verified.
  • A working website is on record.
  • No contact address on record.
  • No phone number on record.
  • Location is on record.

Authority & Proof

0 / 25

Independent proof of work: reviews, published projects and awards.

  • No published reviews yet.
  • No published project work yet.
  • No awards recorded.

Worked with Liveops?

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About this agency on Agency List

Liveops is listed on Agency List as part of our global directory of professional agencies. Profiles are compiled using a combination of agency-submitted information, publicly available data, and Agency List classification systems.

This page reflects the most current information available for Liveops and may evolve as additional data is verified or updated.

Local context

Liveops operates in San Francisco, California, United States serving clients locally and beyond. Agency List organizes firms by geography to help buyers understand the distribution of agencies across regions and markets.

Service markets

Browse service-specific market pages for Liveops across the geography this profile serves.

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Data notes

Profile information is derived from agency submissions and public sources. Some attributes may be estimated and are updated over time as additional data becomes available.