Madison

Covington, Kentucky, United States

Brand building and strategic consulting for brand leaders

Madison specializes in brand building, brand-led marketing, and strategic consulting, offering the capabilities of a large agency with the personal service of a small one. They emphasize collaboration and transparency to deliver powerful solutions, staying true to their founding beliefs to drive original work and exceptional customer experiences.

Their core services include brand strategy and positioning, visual identity, and brand marketing. Madison is committed to diversity and inclusion, actively participating in initiatives like the Huenited Collective and mentoring students from local universities. They also provide pro bono services to organizations such as the YWCA of Greater Cincinnati.

Madison has been proudly women-owned and operated since 1998, with a strong presence in Covington, Kentucky. They are deeply involved in their community, co-founding Covington Creates to support local creatives. Their team is experienced across various brand touchpoints, ensuring clients receive outstanding service and results.

28
YEARS IN BUSINESS
8
SERVICES

Capabilities

Services

What these services involve

Back Office Services
Back Office Services for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.
Customer Support BPO
Customer Support BPO for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.
Data Entry and Annotation
Data Entry and Annotation for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.
Dedicated Teams
Dedicated Teams for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.

Agency details

Team size
11-50 people
Founded
1998 (28 years)

About this agency on Agency List

Madison holds an Agency List Score of 52 out of 100.

That score is higher than 5% of the 36,919 agencies Agency List has assessed so far.

The Agency List Score measures how well an agency documents its work in public: named clients, quantified outcomes, and whether those outcomes are attributed to the agency rather than to the client.

It does not measure client satisfaction, price, or availability.

How the Agency List Score is measured

Assessment date

Agency List assessed Madison in September 2026, reading 4 pages published on madison-design.com.

The score reflects what Madison had published by that date; anything published since has not been read.

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