Magellan Solutions

Metro Manila, Philippines

Outsourcing services with 24/7 call center and multilingual support

Magellan Solutions offers a range of outsourcing services tailored to small and medium-sized businesses worldwide. With a focus on customer service outsourcing, they provide inbound call center services and BPO solutions to help businesses achieve scalability and efficiency.

Their core services include 24/7 answering service, virtual receptionist service, and multilingual call center support. Magellan Solutions also offers specialized services such as lead generation, telemarketing, and technical support, ensuring businesses can maintain seamless operations across various time zones.

With over 1,248 employees in the Philippines, Magellan Solutions serves more than 116 clients across 80 industries. They emphasize cost savings, offering reduction in operational costs, and maintain a high standard of communication with a English proficiency rate among their staff.

8
SERVICES

Capabilities

Services

What these services involve

Back Office Services
Back Office Services for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.
Customer Support BPO
Customer Support BPO for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.
Data Entry and Annotation
Data Entry and Annotation for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.
Dedicated Teams
Dedicated Teams for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.

Agency details

Team size
500+ people

Directory hubs

Browse the wider directory Magellan Solutions is listed in.