AGENCY LIST

Marc Gordon

Thornhill, Ontario, Canada
Visit marcgordon.caExplore local marketExplore service market

Enhancing customer experiences to build loyalty and increase sales.

Marc Gordon is a recognized expert in customer experience, offering insights and strategies to improve customer satisfaction and loyalty. With over 25 years of experience in marketing and sales across diverse industries, Marc provides organizations with the tools to redefine their customer interactions.

His services include keynote speaking and consulting, where he shares practical approaches to customer experience that resonate with audiences. Marc's work has been sought after by companies like Bausch & Lomb, Hilton Hotels, and Mondelez International, highlighting his impact in the field.

Marc's approach combines humor, storytelling, and real-world advice, making him a valuable asset for organizations looking to enhance their customer service strategies. His insights into human behavior and business processes are well-regarded, earning him the title of 'Canada’s customer service superstar' by the Oprah Winfrey Network.

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SERVICES

Capabilities

Category

Business Consulting

Services

What these services involve

Business Planning and Forecasts
Business Planning and Forecasts for business consulting buyers. Clear scope, measurable outcomes, and reliable delivery.
Change Management
Change Management for business consulting buyers. Clear scope, measurable outcomes, and reliable delivery.
Go To Market Strategy
Go To Market Strategy for business consulting buyers. Clear scope, measurable outcomes, and reliable delivery.
International Expansion
International Expansion for business consulting buyers. Clear scope, measurable outcomes, and reliable delivery.

Local service markets

Agency details

Team size
1-10 people

How Marc Gordon scores 44 on Agency List

The Agency List Score rates each listing out of 100 across four equally weighted areas. It measures the strength of the agency's listing and public signals — not the quality of its work.

Presence & Maturity

22 / 25

How complete and how recently maintained this listing is.

  • Has a detailed written overview.
  • Has a tagline summarising what the agency does.
  • 7 of the core profile fields are filled in.
  • Profile details were updated recently.
  • No founding year on record.

Relevance & Capability

9 / 25

How clearly the agency's specialism and services are classified.

  • Assigned to a primary category.
  • No individual services listed.

Credibility & Trust

13 / 25

Contactability and verification signals that show a real business.

  • Listing ownership is not yet verified.
  • A working website is on record.
  • A contact address on the agency's own domain is on record.
  • A phone number is on record.
  • Location is on record.

Authority & Proof

0 / 25

Independent proof of work: reviews, published projects and awards.

  • No published reviews yet.
  • No published project work yet.
  • No awards recorded.

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About this agency on Agency List

Marc Gordon is listed on Agency List as part of our global directory of professional agencies. Profiles are compiled using a combination of agency-submitted information, publicly available data, and Agency List classification systems.

This page reflects the most current information available for Marc Gordon and may evolve as additional data is verified or updated.

Local context

Marc Gordon operates in Thornhill, Ontario, Canada serving clients locally and beyond. Agency List organizes firms by geography to help buyers understand the distribution of agencies across regions and markets.

Service markets

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Country

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Data notes

Profile information is derived from agency submissions and public sources. Some attributes may be estimated and are updated over time as additional data becomes available.