AGENCY LIST

Marc Gordon

Thornhill, Ontario, Canada
Visit marcgordon.ca

Enhancing customer experiences to build loyalty and increase sales.

Marc Gordon is a recognized expert in customer experience, offering insights and strategies to improve customer satisfaction and loyalty. With over 25 years of experience in marketing and sales across diverse industries, Marc provides organizations with the tools to redefine their customer interactions.

His services include keynote speaking and consulting, where he shares practical approaches to customer experience that resonate with audiences. Marc's work has been sought after by companies like Bausch & Lomb, Hilton Hotels, and Mondelez International, highlighting his impact in the field.

Marc's approach combines humor, storytelling, and real-world advice, making him a valuable asset for organizations looking to enhance their customer service strategies. His insights into human behavior and business processes are well-regarded, earning him the title of 'Canada’s customer service superstar' by the Oprah Winfrey Network.

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SERVICES

Capabilities

Category

Business Consulting

Services

Agency details

Team size
1-10 people

About this agency on Agency List

Marc Gordon holds an Agency List Score of 73 out of 100.

That score is higher than 53% of the 36,920 agencies Agency List has assessed so far.

The Agency List Score measures how well an agency documents its work in public: named clients, quantified outcomes, and whether those outcomes are attributed to the agency rather than to the client.

It does not measure client satisfaction, price, or availability.

How the Agency List Score is measured

Assessment date

Agency List assessed Marc Gordon in September 2026, reading 3 pages published on marcgordon.ca.

The score reflects what Marc Gordon had published by that date; anything published since has not been read.

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