Merkle

Driving customer engagement with data and technology solutions

Merkle powers the experience economy by helping brands win on customer experience. They focus on integrating opposites to create tomorrow’s winning experiences, emphasizing the importance of the total experience over individual moments.

Merkle offers a range of services including consulting and business operations, experience and product design, engagement and loyalty, platforms and engineering, and analytics and insights. They work with various industries such as automotive, retail, financial services, health, and high tech, providing future-ready technology and customer-first experiences.

With over 30 years of experience, Merkle partners with ambitious brands to achieve lasting growth through customer experience excellence. Their work includes transforming data and content processes for companies like Lumen and creating digital experiences for brands like KFC and Under Armour.

1
SERVICES

Capabilities

Category

UI UX Design

Services

What these services involve

Product Design
Product Design for ui ux design buyers. Clear scope, measurable outcomes, and reliable delivery.

Agency details

Team size
500+ people

About this agency on Agency List

Merkle holds an Agency List Score of 97 out of 100.

That score is higher than 95% of the 36,919 agencies Agency List has assessed so far.

The Agency List Score measures how well an agency documents its work in public: named clients, quantified outcomes, and whether those outcomes are attributed to the agency rather than to the client.

It does not measure client satisfaction, price, or availability.

How the Agency List Score is measured

Assessment date

Agency List assessed Merkle in September 2026, reading 7 pages published on merkle.com.

The score reflects what Merkle had published by that date; anything published since has not been read.

Directory hubs

Browse the wider directory Merkle is listed in.