Metromedicalanswering

Chelmsford, Massachusetts, United States

HIPAA-compliant answering services for healthcare and commercial businesses

Metro Medical provides specialized answering services tailored to the healthcare industry, ensuring a seamless communication experience for medical professionals and their patients. With over 30 years of experience, the company offers a friendly local presence supported by a large, state-of-the-art answering service network.

Their core services include 24/7 answering, message dispatch, appointment scheduling, and disaster back-up, all designed to meet the unique needs of healthcare providers. Metro Medical is fully HIPAA compliant, with trained receptionists who maintain the highest level of confidentiality.

In addition to healthcare, Metro Medical extends its professional call answering services to commercial businesses, including small businesses, contractors, and attorneys, providing customized solutions to enhance customer experience.

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SERVICES

Capabilities

Services

What these services involve

Back Office Services
Back Office Services for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.
Customer Support BPO
Customer Support BPO for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.

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