AGENCY LIST

Miratel Solutions

Toronto, Ontario, Canada
Visit miratelinc.comExplore local marketExplore service market

Canadian call centre and customer service solutions provider

Miratel Solutions is a Canadian organization established in 2000, specializing in call centre and customer service solutions. With over 20 years of experience, they have evolved from a call centre into a multi-faceted communications hub, offering a diverse range of services. Their team is dedicated to upholding high standards of ethics and integrity while delivering reliable and cost-effective services.

Miratel provides a variety of services including inbound and outbound call centre support, web chat, email response management, and back-end office support. They also offer specialized services such as lottery and raffle fundraising, data breach response, and real-time analytics. Their enterprise-level solutions are designed to manage business complexities with a focus on customer satisfaction and business continuity.

The company has handled over 200 million voice interactions and 80 million digital interactions, showcasing their extensive experience and capability in the industry. Miratel's commitment to flexibility and professionalism has earned them long-term partnerships with reputable businesses across North America.

26
YEARS IN BUSINESS
8
SERVICES

Capabilities

Category

Staffing and Outsourcing

Services

What these services involve

Back Office Services
Back Office Services for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.
Customer Support BPO
Customer Support BPO for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.
Data Entry and Annotation
Data Entry and Annotation for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.
Dedicated Teams
Dedicated Teams for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.

Local service markets

Agency details

Team size
201-500 people
Founded
2000 (26 years)

How Miratel Solutions scores 47 on Agency List

The Agency List Score rates each listing out of 100 across four equally weighted areas. It measures the strength of the agency's listing and public signals — not the quality of its work.

Presence & Maturity

25 / 25

How complete and how recently maintained this listing is.

  • Has a detailed written overview.
  • Has a tagline summarising what the agency does.
  • 7 of the core profile fields are filled in.
  • Profile details were updated recently.
  • Founding year on record (2000).

Relevance & Capability

9 / 25

How clearly the agency's specialism and services are classified.

  • Assigned to a primary category.
  • No individual services listed.

Credibility & Trust

13 / 25

Contactability and verification signals that show a real business.

  • Listing ownership is not yet verified.
  • A working website is on record.
  • A contact address on the agency's own domain is on record.
  • A phone number is on record.
  • Location is on record.

Authority & Proof

0 / 25

Independent proof of work: reviews, published projects and awards.

  • No published reviews yet.
  • No published project work yet.
  • No awards recorded.

Worked with Miratel Solutions?

Reviews on Agency List come from people who have hired the agency. Be the first to describe what the work was like.

Other agencies near Miratel Solutions

More in Ontario

Elsewhere in Canada

About this agency on Agency List

Miratel Solutions is listed on Agency List as part of our global directory of professional agencies. Profiles are compiled using a combination of agency-submitted information, publicly available data, and Agency List classification systems.

This page reflects the most current information available for Miratel Solutions and may evolve as additional data is verified or updated.

Local context

Miratel Solutions operates in Toronto, Ontario, Canada serving clients locally and beyond. Agency List organizes firms by geography to help buyers understand the distribution of agencies across regions and markets.

Service markets

Browse service-specific market pages for Miratel Solutions across the geography this profile serves.

Region

Country

Directory hubs

Explore the main hubs to browse agencies by specialty and service.

Data notes

Profile information is derived from agency submissions and public sources. Some attributes may be estimated and are updated over time as additional data becomes available.