Mktalt

Elgin, Illinois, United States

B2C and B2B contact center and fulfillment solutions.

Marketing Alternatives, Inc. (MAI) provides integrated B2C and B2B solutions to enhance service and improve profitability. Established in 1981, MAI specializes in custom-built contact center, order processing, and warehousing/fulfillment solutions tailored to client specifications. The company is committed to delivering cost-effective solutions that are adaptable to changing client needs and industry conditions.

MAI's core services include omni-channel contact center solutions, technology support, and marketing communications. They focus on providing a superior customer experience through proprietary technology and flexible, turnkey solutions. MAI also emphasizes creating a professional work environment that fosters employee development and community contributions.

Recognized as a Multichannel Merchant Top 3PL for 2021, MAI has built strong relationships with top brands in the eCommerce space. Their expertise in marketing communications and brand support ensures high-level representation for clients, contributing to their growth and success in the industry.

45
YEARS IN BUSINESS
2
SERVICES

Capabilities

Services

What these services involve

Back Office Services
Back Office Services for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.
Customer Support BPO
Customer Support BPO for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.

Agency details

Team size
201-500 people
Founded
1981 (45 years)

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