Mobile Reach

Mobile Reach provides a mobile software platform designed to automate and enhance field services for IT and field service organizations. Their solutions are built to streamline business operations, enabling field technicians to be more productive and improve customer service. The platform supports both online and offline mobile applications, ensuring technicians can work efficiently in various environments.

Core services include field service management, IT service management, and IT asset management apps. Mobile Reach's platform integrates seamlessly with back-end systems like BMC Helix, ServiceNow, and other ERP and CRM platforms. This allows organizations to deploy configurable mobile apps that extend enterprise applications to field technicians without the need for coding.

Mobile Reach serves a diverse range of industries, including telecom, energy, utilities, healthcare, and financial services. Their software has been adopted by hundreds of customers, enabling thousands of field technicians and managing millions of work orders and assets. Notable clients include Gogo and Rockwell Collins, who have reported significant improvements in productivity and customer satisfaction through the use of Mobile Reach's solutions.