Motiva Contact Center

Tijuana, Baja California, Mexico

Professional call center services with multilingual support and BPO solutions.

Motiva Contact Center operates as a professional call center with over 30 years of experience in the industry. Based in Tijuana, they offer tailored services to meet the specific needs of their clients, integrating multilingual and highly qualified personnel. Their approach includes comprehensive in-house training programs to enhance customer care services.

The core services provided by Motiva include call center operations, a co-sourcing program, and business process outsourcing (BPO). They leverage cutting-edge technologies and innovative strategies to optimize operations and build customer loyalty. Their services span various industries such as telecommunications, finance, banking, travel, leisure, and healthcare.

Motiva's co-sourcing program offers access to turn-key facilities, technology, and HR services, allowing clients to manage programs with minimal investment and time to market. This approach contributes to the overall growth and success of their clients, ensuring efficient and productive customer care services.

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SERVICES

Capabilities

Services

What these services involve

Back Office Services
Back Office Services for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.
Customer Support BPO
Customer Support BPO for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.
Dedicated Teams
Dedicated Teams for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.
Virtual Assistants
Virtual Assistants for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.

Agency details

Team size
201-500 people

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