MPLUS

Founded in Istanbul in 2000 as CMC Türkiye, the company joined Mplus Group in 2020 and now serves more than 300 clients across over 50 countries with a workforce exceeding 15,000. Work spans customer support and BPO, data entry and annotation, back-office services, dedicated teams, and virtual assistants, delivered through more than 100 client projects.

Sector focus includes food delivery, financial services, retail and e-commerce, telecommunications, travel and hospitality, healthcare, logistics, and energy, infrastructure, and mobility. Alongside operational outsourcing, the agency provides CX consultancy and CX management, applying AI-supported technology to strengthen customer experience processes for its client base.