Mtllc

Marcus Thomas LLC operates from four offices — Cleveland and Cincinnati in Ohio, plus Buenos Aires and Santiago — with nearly 200 professionals working across those locations. The agency's ownership history includes buying itself back from private equity, a move that shapes how it structures its client relationships today. Its client roster spans categories such as state lotteries, which look to the agency to build out digital solutions, and medical device maker Dexcom, where the media planning and buying team has played a direct role in supporting the company's growth.

Services cover creative concepting and production, media planning and buying, brand strategy and positioning, digital strategy, social media marketing, and public relations and communications. Rather than large, layered account teams, Marcus Thomas organizes work around small, senior, cross-trained groups so the same people carry a project from strategy through execution. Digital work is handled by staff who focus specifically on the technologies and platforms in use, including specialized digital marketing services built on the Salesforce platform.

The Dexcom relationship illustrates how the media team's involvement extends beyond buying into a longer-term growth role for the client. Lottery clients turn to the agency specifically for digital solutions rather than general advertising support, pointing to a practical, technology-oriented service line within the broader offering. Clients have described being pushed past their usual comfort zone by the agency's approach, a reflection of the more hands-on, senior-staffed model the firm applies across its creative, media, and digital services from its Midwest and South American offices.