Netrix Global

Netrix Global works as an IT consultant and managed service provider, helping organizations assess and strengthen cybersecurity programs, move into public, private, or hybrid cloud architectures, and build or modernize custom applications. Clients span government bodies and SaaS platforms, including Caring Communities, Accela, and the Buenos Aires City Government, each relying on Netrix Global for different combinations of infrastructure, security, and application support.

Delivery runs through a three-phase process backed by a round-the-clock Service Desk, a Technical Operations Center, and a Security Operations Center staffed to monitor systems continuously. An Advanced Systems Management team handles end-user and device support, while separate service lines cover penetration testing, security audits and risk assessment, data warehousing, and the build-out of generative AI applications and ML models. Cloud work extends across AWS, Azure, and GCP, and application projects range from new custom builds to migration, integration, and modernization of existing systems.

Outcomes tied to specific clients illustrate the range of engagements: Caring Communities uses Netrix Global's support to save time and serve its members more efficiently, Accela has increased the uptime SLA of its SaaS platform, and the Buenos Aires City Government has used the partnership to improve citizen services. Together these examples point to work that touches both back-end infrastructure and the systems that public agencies and software providers depend on to keep running.