NewGens

Malaysia, Indonesia

Secure payment integration and SWIFT services across Southeast Asia

NewGens specializes in secure payment integration and SWIFT services, leveraging over 25 years of technical expertise. Established in Singapore, the company has expanded its operations to Malaysia, Indonesia, and Thailand, serving more than 250 sites in over 10 countries. Their mission is to provide optimal solutions and value-added services to meet the present and future needs of their clients.

The agency offers a range of services including payment integration through their NewGens Message Hub, which supports financial messaging needs and enhances payments analytics. As a strategic partner of SWIFT across the Asia Pacific, NewGens provides extensive SWIFT-focused services, including migration assistance and system care. Their solutions are tailored to ensure compliance, risk management, and cybersecurity.

With a strong presence in the financial sector, NewGens has worked with over of all financial services institutions in ASEAN. Their commitment to service excellence and long-term client relationships underscores their position as a trusted IT solutions provider in the region.

26
YEARS IN BUSINESS
8
SERVICES

Capabilities

Services

What these services involve

Back Office Services
Back Office Services for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.
Customer Support BPO
Customer Support BPO for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.
Data Entry and Annotation
Data Entry and Annotation for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.
Dedicated Teams
Dedicated Teams for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.

Agency details

Team size
201-500 people
Founded
2000 (26 years)

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