Nielsen Norman Group

Agency List Score

UX training, consulting, and research for diverse industries

Nielsen Norman Group provides research-based, results-driven UX guidance and training. With over 25 years of experience, they serve a wide range of industries, from small startups to Fortune 500 companies. Their offerings include live online courses, self-paced courses, and private team training, all eligible for UX certification.

The agency delivers value through a variety of services such as usability testing, UX maturity assessment, and customized research. They also offer consulting services, including expert reviews and intensive applied workshops, to help teams apply advanced UX methods to their design challenges.

Nielsen Norman Group is trusted for their actionable research findings and practical advice. They have worked with leading organizations like Visa, P&G, and Samsung, providing expert-led instruction and activities to enhance UX knowledge and skills.

YEARS IN BUSINESS

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Capabilities

Agency details

Founded: 1998 (28 years)

About this agency on Agency List

Nielsen Norman Group holds an Agency List Score of 52 out of 100.

That score is higher than 4% of the 36,919 agencies Agency List has assessed so far.

The Agency List Score measures how well an agency documents its work in public: named clients, quantified outcomes, and whether those outcomes are attributed to the agency rather than to the client.

It does not measure client satisfaction, price, or availability.

How the Agency List Score is measured

Assessment date

Agency List assessed Nielsen Norman Group in September 2026, reading 7 pages published on nngroup.com.

The score reflects what Nielsen Norman Group had published by that date; anything published since has not been read.

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