Nisos Technologies

Nisos Technologies runs the back-office and phone-based operations for healthcare organizations, fielding incoming and outgoing calls on their behalf and handling surgical scheduling for medical practices. Care coordination work spans some of the largest specialty groups in their regions, including the largest NYC ophthalmology group, the largest NJ cardiovascular group, and the largest Chicago nephrology group, where the company also manages provider outreach. Biocorp Laboratories is another care coordination client, placing Nisos inside the daily patient-facing workflow of labs and specialty clinics rather than at arm's length from them.

Alongside outsourced customer experience work, the company builds custom healthcare software: telemedicine store-and-forward tools, digital patient intake systems, and a patient engagement platform sit alongside broader application development, systems integration, and cloud architecture work on AWS, Azure, and GCP. Managed IT services and help desk support round out the offering, giving healthcare clients a single vendor for both the people answering phones and the systems those people work inside.

Software development clients extend beyond healthcare into technology itself: Brighton Health Plan Solutions, Amazon Web Services, Gigaspaces, and The Hinduja Group have all engaged Nisos for development work, while Mt Sinai Dermatology Group has used the company for the same. That mix, healthcare operations on one side and enterprise software clients like AWS and Gigaspaces on the other, reflects a shop that pairs day-to-day call center and scheduling operations with engineering work for organizations that need both handled under one roof.