Northwest Telephone Answering Service

Atlanta, Georgia, United States

24/7 live answering and virtual receptionist services for diverse industries

Northwest Telephone Answering Service provides 24/7 live operator services to businesses in the greater Atlanta, Georgia area. Founded in 1970, the company has over 35 years of experience in delivering professional and customized communication solutions. They cater to a wide range of industries, including healthcare, legal, real estate, and more.

Their core services include live answering, bilingual answering, virtual receptionist, appointment scheduling, and emergency dispatch. The company ensures that client communications are handled with care, attention, and confidentiality, supported by a strong IT and telephony infrastructure. Their team is trained to manage and route thousands of calls daily, ensuring quick and professional customer service.

Northwest Telephone Answering Service is recognized for its outstanding service, as evidenced by client testimonials and the ATSI Award of Excellence. They focus on providing cost-effective solutions tailored to meet the specific needs of each client, ensuring that businesses never miss a call and maintain a professional image.

56
YEARS IN BUSINESS
8
SERVICES

Capabilities

Services

What these services involve

Back Office Services
Back Office Services for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.
Customer Support BPO
Customer Support BPO for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.
Data Entry and Annotation
Data Entry and Annotation for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.
Dedicated Teams
Dedicated Teams for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.

Agency details

Founded
1970 (56 years)

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