NYC HelpDesk

New York, New York, United States

Web development and SEO for complex web applications

NYC HelpDesk specializes in web development and IT support, focusing on complex web applications and databases for clients in New York City and North America. Founded by Jared Shih, the company integrates closely with client teams to provide full-time web development services without the overhead costs.

The agency offers a range of services including WordPress and Joomla! development, SEO for non-profits, and custom programming solutions. Their approach emphasizes understanding client needs and delivering tailored solutions with quick turnaround times. NYC HelpDesk is a certified Minority-owned Business Enterprise, ensuring a commitment to diversity and inclusion.

Clients such as WhyHunger and the Union for Reform Judaism rely on NYC HelpDesk for their expertise in managing large groups of websites and complex systems. The team is known for its responsive service and ability to handle intricate projects, making them a valuable partner for organizations looking to enhance their online presence.

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SERVICES

Capabilities

Services

What these services involve

Search Engine Optimization
Technical and content improvements that increase organic search visibility.
Website Optimization
Improvements to speed, UX, SEO foundations, and site performance.

Agency details

Team size
1-10 people

About this agency on Agency List

NYC HelpDesk holds an Agency List Score of 74 out of 100.

That score is higher than 59% of the 36,920 agencies Agency List has assessed so far.

The Agency List Score measures how well an agency documents its work in public: named clients, quantified outcomes, and whether those outcomes are attributed to the agency rather than to the client.

It does not measure client satisfaction, price, or availability.

How the Agency List Score is measured

Assessment date

Agency List assessed NYC HelpDesk in September 2026, reading 4 pages published on nychelpdesk.co.

The score reflects what NYC HelpDesk had published by that date; anything published since has not been read.

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