AGENCY LIST

On Call Centre

Ottawa, Ontario, Canada
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Bilingual call answering and message management for diverse industries

On Call Centre provides bilingual call answering and message management services, catering to a wide range of industries across Canada and beyond. With over 50 years of experience, they offer 24/7 availability and custom scripting to ensure that clients' calls and messages are handled efficiently and professionally.

Their core services include call answering, virtual reception, omnichannel communication, and emergency line management. On Call Centre's highly trained agents are fluent in both English and French, ensuring seamless communication for businesses of all sizes. They also offer integration with clients' systems for tasks such as filling out web forms and initiating service tickets.

On Call Centre has a proven track record of enhancing operational efficiency for clients like IC 360 Solutions and Priority Restoration. Their tailored approach and reliable service have earned them national recognition, including CAM-X Awards for excellence in call management.

55
YEARS IN BUSINESS
1
SERVICES

Capabilities

Category

Staffing and Outsourcing

Services

What these services involve

Customer Support BPO
Customer Support BPO for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.

Agency details

Founded
1971 (55 years)

How On Call Centre scores 41 on Agency List

The Agency List Score rates each listing out of 100 across four equally weighted areas. It measures the strength of the agency's listing and public signals — not the quality of its work.

Presence & Maturity

25 / 25

How complete and how recently maintained this listing is.

  • Has a detailed written overview.
  • Has a tagline summarising what the agency does.
  • 5 of the core profile fields are filled in.
  • Profile details were updated recently.
  • Founding year on record (1971).

Relevance & Capability

9 / 25

How clearly the agency's specialism and services are classified.

  • Assigned to a primary category.
  • No individual services listed.

Credibility & Trust

7 / 25

Contactability and verification signals that show a real business.

  • Listing ownership is not yet verified.
  • A working website is on record.
  • No contact address on record.
  • A phone number is on record.
  • Location is on record.

Authority & Proof

0 / 25

Independent proof of work: reviews, published projects and awards.

  • No published reviews yet.
  • No published project work yet.
  • No awards recorded.

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About this agency on Agency List

On Call Centre is listed on Agency List as part of our global directory of professional agencies. Profiles are compiled using a combination of agency-submitted information, publicly available data, and Agency List classification systems.

This page reflects the most current information available for On Call Centre and may evolve as additional data is verified or updated.

Local context

On Call Centre operates in Ottawa, Ontario, Canada serving clients locally and beyond. Agency List organizes firms by geography to help buyers understand the distribution of agencies across regions and markets.

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Country

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Data notes

Profile information is derived from agency submissions and public sources. Some attributes may be estimated and are updated over time as additional data becomes available.