On Call Centre

Name: On Call Centre
Address: Ottawa, Ontario, Canada

Agency List Score

Ottawa, Ontario, Canada

Bilingual call answering and message management for diverse industries

On Call Centre provides bilingual call answering and message management services, catering to a wide range of industries across Canada and beyond. With over 50 years of experience, they offer 24/7 availability and custom scripting to ensure that clients' calls and messages are handled efficiently and professionally.

Their core services include call answering, virtual reception, omnichannel communication, and emergency line management. On Call Centre's highly trained agents are fluent in both English and French, ensuring seamless communication for businesses of all sizes. They also offer integration with clients' systems for tasks such as filling out web forms and initiating service tickets.

On Call Centre has a proven track record of enhancing operational efficiency for clients like IC 360 Solutions and Priority Restoration. Their tailored approach and reliable service have earned them national recognition, including CAM-X Awards for excellence in call management.

YEARS IN BUSINESS

SERVICE

Capabilities

Agency details

Founded: 1971 (55 years)

About this agency on Agency List

On Call Centre holds an Agency List Score of 74 out of 100.

That score is higher than 62% of the 36,920 agencies Agency List has assessed so far.

The Agency List Score measures how well an agency documents its work in public: named clients, quantified outcomes, and whether those outcomes are attributed to the agency rather than to the client.

It does not measure client satisfaction, price, or availability.

How the Agency List Score is measured

Assessment date

Agency List assessed On Call Centre in September 2026, reading 6 pages published on oncallcentre.com.

The score reflects what On Call Centre had published by that date; anything published since has not been read.

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