AGENCY LIST

OnBrand24

Nearshore Sydney Nova Scotia, Canada
Visit onbrand24.com

CX outsourcing with multilingual support and technical help desk services

OnBrand24 delivers premier call center services, specializing in both inbound and outbound operations to enhance customer experience. Their offerings include technical support and help desk services, as well as multilingual call centers, ensuring comprehensive support for diverse customer bases. With expertise in digital operations automation and cloud computing, OnBrand24 integrates seamlessly with existing systems to optimize performance.

The agency serves a variety of industries, including automotive, consumer electronics, and education, providing tailored customer experience solutions. Their global multilingual customer support teams are available 24/7, ensuring that clients receive consistent and reliable service. OnBrand24's commitment to quality is reflected in their ability to reduce customer wait times and improve satisfaction scores.

With a workforce of over 5,000 employees, OnBrand24 is trusted by leading enterprise brands worldwide. Their back office support and chat and email services further enhance their comprehensive service offerings, making them a preferred partner for businesses seeking to outsource their customer experience operations effectively.

8
SERVICES

Capabilities

Category

Staffing and Outsourcing

Services

What these services involve

Back Office Services
Back Office Services for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.
Customer Support BPO
Customer Support BPO for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.
Data Entry and Annotation
Data Entry and Annotation for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.
Dedicated Teams
Dedicated Teams for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.

Agency details

Team size
500+ people

About this agency on Agency List

OnBrand24 holds an Agency List Score of 78 out of 100.

That score is higher than 70% of the 36,919 agencies Agency List has assessed so far.

The Agency List Score measures how well an agency documents its work in public: named clients, quantified outcomes, and whether those outcomes are attributed to the agency rather than to the client.

It does not measure client satisfaction, price, or availability.

How the Agency List Score is measured

Assessment date

Agency List assessed OnBrand24 in September 2026, reading 5 pages published on onbrand24.com.

The score reflects what OnBrand24 had published by that date; anything published since has not been read.

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