OnBrand24

Nearshore Sydney Nova Scotia, Canada

CX outsourcing with multilingual support and technical help desk services

OnBrand24 delivers premier call center services, specializing in both inbound and outbound operations to enhance customer experience. Their offerings include technical support and help desk services, as well as multilingual call centers, ensuring comprehensive support for diverse customer bases. With expertise in digital operations automation and cloud computing, OnBrand24 integrates seamlessly with existing systems to optimize performance.

The agency serves a variety of industries, including automotive, consumer electronics, and education, providing tailored customer experience solutions. Their global multilingual customer support teams are available 24/7, ensuring that clients receive consistent and reliable service. OnBrand24's commitment to quality is reflected in their ability to reduce customer wait times and improve satisfaction scores.

With a workforce of over 5,000 employees, OnBrand24 is trusted by leading enterprise brands worldwide. Their back office support and chat and email services further enhance their comprehensive service offerings, making them a preferred partner for businesses seeking to outsource their customer experience operations effectively.

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SERVICES

Capabilities

Services

What these services involve

Back Office Services
Back Office Services for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.
Customer Support BPO
Customer Support BPO for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.
Data Entry and Annotation
Data Entry and Annotation for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.
Dedicated Teams
Dedicated Teams for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.

Agency details

Team size
500+ people

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Local context

OnBrand24 operates in Nearshore Sydney Nova Scotia, Canada serving clients locally and beyond. Agency List organizes firms by geography to help buyers understand the distribution of agencies across regions and markets.

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Data notes

Profile information is derived from agency submissions and public sources. Some attributes may be estimated and are updated over time as additional data becomes available.