OneTouchPoint works with organizations that need brand consistency across many locations at once, serving industries such as Beverage & Alcohol, Financial Services, Franchise & Retail, Healthcare, Healthcare Insurance, and Manufacturing. Client contacts typically span Marketing & Brand Leaders, Design & Creative Teams, Sales & Channel Teams, Procurement & Ops Leaders, and IT & Security Leaders, reflecting how brand assets, print production, and fulfillment touch multiple departments inside a distributed enterprise.
Platform Connect ties activation, fulfillment, governance, and distributed execution into one governed system, described as powering a Connected Brand Experience by bringing marketing, procurement, production, fulfillment, and intelligence together. Core services include Brand Management for asset access and ordering, Marketing Services for launching and monitoring local digital and traditional campaigns, Print covering POS, displays, and finishing, and Order Management & Fulfillment for storing, kitting, and shipping materials to distributed locations. Additional offerings extend to brand strategy and positioning, brand guidelines, event and trade show graphics, brand collateral, packaging design, and report and publication design, supporting promotional programs and managed services under one roof.
OneTouchPoint positions its operational expertise around the needs of complex, distributed enterprises operating in regulated industries. Its diversity, equity, and inclusion initiatives focus on increasing the participation of diverse suppliers in purchasing and contracting, and the agency has partnered with the National Training Institute on Race and Equity as part of that work.