AGENCY LIST

Open Mind Services

Gurgaon, Haryana, India
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AI-driven customer support and lead management for healthcare and retail.

Open Mind Services specializes in outsourcing customer support and lead management services across various industries, including FMCG, retail, and healthcare. With nearly two decades of experience, they offer a range of services such as inbound call center management, helpdesk support, and customized CRM solutions. Their team is trained to handle technical issues efficiently, ensuring seamless communication and customer satisfaction.

The agency provides AI-powered solutions like multilingual IVR bots and chatbots, which are available 24/7 for real-time customer interactions. They also offer data analytics to provide insights for smarter business decisions. By outsourcing these services, companies can focus on core business functions while ensuring high-quality customer interactions.

Open Mind Services has partnered with notable clients such as Apollo Hospitals and Cloud Nine Hospitals, demonstrating their capability to enhance customer loyalty and operational efficiency. Their approach combines empathy and professionalism, making them a trusted partner for organizations seeking reliable customer support solutions.

1
SERVICES

Capabilities

Category

Staffing and Outsourcing

Services

What these services involve

Customer Support BPO
Customer Support BPO for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.

Agency details

Team size
201-500 people

How Open Mind Services scores 40 on Agency List

The Agency List Score rates each listing out of 100 across four equally weighted areas. It measures the strength of the agency's listing and public signals — not the quality of its work.

Presence & Maturity

22 / 25

How complete and how recently maintained this listing is.

  • Has a detailed written overview.
  • Has a tagline summarising what the agency does.
  • 6 of the core profile fields are filled in.
  • Profile details were updated recently.
  • No founding year on record.

Relevance & Capability

9 / 25

How clearly the agency's specialism and services are classified.

  • Assigned to a primary category.
  • No individual services listed.

Credibility & Trust

9 / 25

Contactability and verification signals that show a real business.

  • Listing ownership is not yet verified.
  • A working website is on record.
  • No contact address on record.
  • A phone number is on record.
  • Location is on record.

Authority & Proof

0 / 25

Independent proof of work: reviews, published projects and awards.

  • No published reviews yet.
  • No published project work yet.
  • No awards recorded.

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About this agency on Agency List

Open Mind Services is listed on Agency List as part of our global directory of professional agencies. Profiles are compiled using a combination of agency-submitted information, publicly available data, and Agency List classification systems.

This page reflects the most current information available for Open Mind Services and may evolve as additional data is verified or updated.

Local context

Open Mind Services operates in Gurgaon, Haryana, India serving clients locally and beyond. Agency List organizes firms by geography to help buyers understand the distribution of agencies across regions and markets.

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Data notes

Profile information is derived from agency submissions and public sources. Some attributes may be estimated and are updated over time as additional data becomes available.