OpenContact

OpenContact is a UK-based inbound customer contact centre that adapts its approach to meet the unique needs of each business it serves. With 25 years of experience, the company offers a range of services including inbound call handling, AI chat, omni/multi-channel support, and virtual receptionist services. OpenContact positions itself as an extension of its clients' teams, ensuring consistent and seamless customer interactions.

The agency serves a variety of sectors such as leisure, tourism, retail, e-commerce, and public sector, among others. It focuses on building customer loyalty through tech-supported human interactions that reflect the client's brand identity. OpenContact's services are designed to be flexible and tailored, adapting to changing demands and business needs.

OpenContact has worked with notable clients like The View from The Shard, Go Ape!, and Avery Healthcare. The agency emphasizes its ability to deliver dependable results that help businesses grow and thrive, making it a strategic partner in customer management.