OpenContact

Norwich, NR1 3PA, UK

Flexible customer contact solutions for diverse industries

OpenContact is a UK-based inbound customer contact centre that adapts its approach to meet the unique needs of each business it serves. With 25 years of experience, the company offers a range of services including inbound call handling, AI chat, omni/multi-channel support, and virtual receptionist services. OpenContact positions itself as an extension of its clients' teams, ensuring consistent and seamless customer interactions.

The agency serves a variety of sectors such as leisure, tourism, retail, e-commerce, and public sector, among others. It focuses on building customer loyalty through tech-supported human interactions that reflect the client's brand identity. OpenContact's services are designed to be flexible and tailored, adapting to changing demands and business needs.

OpenContact has worked with notable clients like The View from The Shard, Go Ape!, and Avery Healthcare. The agency emphasizes its ability to deliver dependable results that help businesses grow and thrive, making it a strategic partner in customer management.

26
YEARS IN BUSINESS
8
SERVICES

About this agency on Agency List

OpenContact is listed on Agency List as part of our global directory of professional agencies. Profiles are compiled using a combination of agency-submitted information, publicly available data, and Agency List classification systems.

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Local context

OpenContact operates in Norwich, NR1 3PA, UK serving clients locally and beyond. Agency List organizes firms by geography to help buyers understand the distribution of agencies across regions and markets.

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Data notes

Profile information is derived from agency submissions and public sources. Some attributes may be estimated and are updated over time as additional data becomes available.