Outsource Consultants, based in Saint Louis Park, MN, works with companies seeking call center outsourcing and CX strategy guidance, covering inbound, outbound, and omnichannel services such as customer service, technical support, telemarketing, live chat, social media, and reservations. The agency draws on call centers across the United States, Canada, and nearshore and offshore locations, serving retail, ecommerce, and healthcare clients.
Work extends into vendor and procurement operations, lead generation, and analytics reporting, alongside marketing automation, conversion rate optimization, landing pages, and website optimization to support the outsourcing relationships it helps establish.