Outsourced builds full-time, dedicated offshore teams for businesses looking to hire staff in markets such as the Philippines, Colombia, Vietnam, Argentina, Malaysia, and India, with each country chosen for a different advantage, from North American time zone alignment to emerging talent pools. The company functions as the compliant Employer of Record for these hires, handling the legal and payroll relationship while clients retain direct operational control over day-to-day work and management.
Services span staff augmentation, dedicated teams, customer support BPO, virtual assistants, data entry and annotation, back-office services, project staffing, and recruit-train-deploy programs, covering both one-off project needs and longer-term team builds. Candidate sourcing runs through an AI-powered sourcing engine designed to narrow a global talent pool down to specific role requirements, and once staff are placed, ongoing skills development runs through Outsourced University and the Outsourced AI Academy.
The company holds ISO 27001 certification for information security management and ISO 9001 for quality management, which underpin how client data and workflows are handled across its offshore operations. Staff retention is reported at a high level, a factor the company points to when discussing continuity on long-running engagements. Arrangements are structured to be flexible, with a straightforward 30-day notice period rather than long lock-in contracts, and the core pitch for clients centers on accessing offshore talent at lower cost than local hiring while keeping compliance and employment administration off their own books.