PACT

Hong Kong, Hong Kong

Aligns employee behavior with brand promises for customer loyalty

PACT is a communications business founded in 2018 in Hong Kong by Neil Chowings and Rose Colledge. The agency focuses on enhancing brand performance by aligning employee behavior with customer expectations, thereby driving customer loyalty. PACT believes in the critical link between employee engagement and customer satisfaction, helping companies deliver on their brand promises both internally and externally.

The agency offers a range of services including employer branding, employee value proposition development, HR consulting, and internal communications. PACT also specializes in marketing communications and recruitment advertising, aiming to attract talent aligned with a company's values and goals. Their approach is consultative and results-driven, ensuring excellent client service.

PACT has maintained long-term relationships with notable clients such as Citi, Credit Suisse, and J.P. Morgan, and has expanded its portfolio to include organizations like Swire, Coca-Cola, and KPMG. The agency has also set up a branch in Singapore to better serve the Asia-Pacific region.

8
YEARS IN BUSINESS
8
SERVICES

About this agency on Agency List

PACT is listed on Agency List as part of our global directory of professional agencies. Profiles are compiled using a combination of agency-submitted information, publicly available data, and Agency List classification systems.

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Local context

PACT operates in Hong Kong, Hong Kong serving clients locally and beyond. Agency List organizes firms by geography to help buyers understand the distribution of agencies across regions and markets.

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