Personal Touch Telephone Answering

Personal Touch Telephone Answering provides 24-hour, 365-day support services, ensuring that calls are always answered by professional operators. Established in 1982, the company specializes in serving small businesses, trades, property management, legal firms, medical professionals, and real estate sectors. Their operators are trained to handle a wide range of calls with accuracy and efficiency.

The agency offers a variety of services including emergency medical service, event registration, and appointment booking. They provide customized solutions without requiring special equipment, allowing businesses to forward their lines to a dedicated number. Their technology supports message dispatch via text, email, fax, or direct calls, and includes features like on-call scheduling and daily message summaries.

Personal Touch Telephone Answering is committed to reliability, with backup systems in place to ensure uninterrupted service even during extreme weather conditions. Their low staff turnover and continuous monitoring of staff performance underscore their dedication to exceptional customer service.