Pinnacle IT

Little Rock, Arkansas, United States

Managed IT, cloud, and compliance support for Arkansas healthcare, legal, and municipal clients

Founded in 1992 as The Computer Hut, Pinnacle IT has grown into a Little Rock-based provider serving healthcare organizations, law firms, manufacturers, municipalities, and financial institutions across Arkansas. The company later expanded operations to Hot Springs, extending its reach beyond the central Arkansas market it built over three decades.

Services span managed IT services and help desk support, cybersecurity and compliance, cloud architecture across AWS, Azure, and GCP, data backup and disaster recovery, network management, and identity and access management. Compliance work is a particular focus, with specialization in HIPAA, CJIS, and municipal audit requirements that matter to healthcare providers, law enforcement-adjacent clients, and local government bodies. Teri Westbrook serves as Director of Cloud & Security, overseeing the cloud and security side of the practice as those service lines have expanded alongside the client base.

34
YEARS IN BUSINESS
5
SERVICES

Capabilities

Services

What these services involve

Backup and Disaster Recovery
Backup and Disaster Recovery for it services and support buyers. Clear scope, measurable outcomes, and reliable delivery.
Help Desk and Support
Help Desk and Support for it services and support buyers. Clear scope, measurable outcomes, and reliable delivery.
Managed IT Services
Managed IT Services for it services and support buyers. Clear scope, measurable outcomes, and reliable delivery.
Microsoft 365 Administration
Microsoft 365 Administration for it services and support buyers. Clear scope, measurable outcomes, and reliable delivery.

Agency details

Team size
51-200 people
Founded
1992 (34 years)

About this agency on Agency List

Pinnacle IT holds an Agency List Score of 68 out of 100.

That score is higher than 17% of the 36,919 agencies Agency List has assessed so far.

The Agency List Score measures how well an agency documents its work in public: named clients, quantified outcomes, and whether those outcomes are attributed to the agency rather than to the client.

It does not measure client satisfaction, price, or availability.

How the Agency List Score is measured

Assessment date

Agency List assessed Pinnacle IT in September 2026, reading 4 pages published on pinnacleit.com.

The score reflects what Pinnacle IT had published by that date; anything published since has not been read.

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