Prestige Call Center

Tijuana, Baja California, Mexico

Bilingual customer support and lead generation in Tijuana

Prestige Call Center operates as a nearshore contact center in Tijuana, Baja California, providing cost-effective solutions for businesses. The agency employs fully bilingual, bi-cultural, and U.S. trained agents, offering a wide range of call center services. These include customer service support, tech support, and both inbound and outbound sales and lead generation campaigns.

The core services of Prestige Call Center encompass inbound and outbound calls, customer service, tech support, and back-office processing. They also offer specialized services such as social media management and pay-per-click Facebook marketing. Their approach is supported by a strong legal framework and technology infrastructure, ensuring seamless service delivery.

Prestige Call Center has a proven track record of helping clients reduce operational costs and enhance productivity. With over 25 years of expertise in establishing U.S. companies in Mexico, they have successfully partnered with various clients, including Spectrum, ZNET SEO, and Century 21, to improve business outcomes.

10
YEARS IN BUSINESS
8
SERVICES

Capabilities

Services

What these services involve

Back Office Services
Back Office Services for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.
Customer Support BPO
Customer Support BPO for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.
Data Entry and Annotation
Data Entry and Annotation for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.
Dedicated Teams
Dedicated Teams for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.

Agency details

Team size
51-200 people
Founded
2016 (10 years)

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